disaster planning telecommunications and network recovery

I N D U S T R Y B R I E F
Enabling Healthcare After a Disaster If there is any sector of the economy that must recover quickly from a disaster, it is health care. Retaining the capacity to help the sick Disaster Planning To be effective, a recovery plan must be in place and have been practiced multiple times Key Benefits or injured is the core of its mission and is even more important – and yet more challenging – before a disaster hits. Video, audio and Web conferencing allows all interested parties to telecommunications and disaster recovery solutions help health care providers to: in the chaotic aftermath of a disaster. agree on and update disaster response plans without the time and expense of traveling to In order to provide quality care, providers need timely (if not immediate) access to a central site.
• Plan and coordinate disaster recovery plans with other public and private officials medical records. This includes everything from written progress notes to computerized ’s audio, video and Web conferencing services make it easier for health care
• Find doctors, nurses and other staff and relay emergency instructions to them lab results and medical images such as X-rays or CAT scans. In the aftermath of a natural officials to coordinate with other public and private officials to create, practice and update or man-made disaster, the physical facilities which hosted these records may be damaged emergency response plans.
• Protect critical data and keep it accessible in the event of a disaster or destroyed. Patients displaced by the emergency may seek treatment far from their usual doctor or hospital, making the search Telecommunications and Network Recovery In the wake of an emergency, health care
• Restore information systems in a secure, remote environment providers must be able to find staff members, determine their availability and relay for their records even harder. business, and consumer clients if a disaster damages or destroys part of its network. emergency instructions to them. A robust disaster recovery plan is essential to ensuring health care providers can ’s wireless voice and data network, the largest in the country, provides audio and perform their jobs when they’re most needed. Both in the planning and text messaging capabilities that can be used to quickly alert and provide emergency
Seamless Access to Records
In order to provide continuous, quality care after a disaster, health care providers need implementation of a disaster recovery plan, healthcare providers need the support of a trusted, nationwide communications instructions to caregivers, first responders and other key players. data protection solutions that preserve critical data to ensure it’s always available. solutions provider who can provide reliable service under the worst of conditions. ’s Network Disaster Recovery (NDR) team regularly conducts recovery exercises several StorageConnect ServiceSM provides a storage transport service for vital data has the experience, skills and depth of trained people and technology to times a year throughout the United States to ensure that communications are restored protection functions such as networked storage replication, tape pipelining, tape-backup and provide that support. data recovery. StorageConnect ServiceSM quickly for the company’s government, is a fully managed, flexible, multi-location solution that allows hospitals, clinics and Security Technologies other healthcare providers to balance risk, cost and performance.
Remote Recovery
When a flood, hurricane, fire or other disaster destroys a health care provider’s data center, At Work: Assuring Reliable Access to Patient Information it may need not only the lost data but a new physical facility to host its entire IT infrastructure.’s System Recovery solution allows organizations to recover distributed systems, PC-based servers and/or mainframe servers Since its founding more than 75 years ago, the philosophy of the Summit Medical Group in Berkeley Heights, New Jersey has been “one patient, one medical record.” Maintaining all the information about a patient in one record gives primary and specialty care physicians a complete and holistic view of a patient’s medical needs and thus allow them to provide better care. But when that single record exist only in digital form, it’s absolutely critical that the group’s network remain up even in the wake of an equipment failure or natural disaster. at facilities and supports more than 30 current and legacy platforms, as wellsophisticated storage and network capabilities.Enterprise Hosting Services offer a rich portfolio of flexible hosting solutions to helpensure uninterrupted access and improved performance of critical health care data The need for disaster recovery is one reason why the 125-physician medical group chose a high-speed ACCU-Ring® Service network from when it replaced its older point-to-point network. “Our primary need always came down to reliability and redundancy,” says Leslie Stanaback, the group’s director of information services. Other network designs “raised concerns about a single point of failure,” she says. “But our team offered us a network that was routed through two separate central offices, which other vendors couldn’t do.” It means the Summit Medical Group network ring can remain operational even in the unlikely event of a major failure in the public network. “For us,” said Stanaback, “the self-healing capabilities of the ring design were paramount. We need to be up and running.” and applications.
’s Enterprise Recovery Service offers customers flexible, subscription-based recovery solutions – from hot sites to mobile recovery The network includes diverse network entrances and exits, which allows for more than one route for traffic in and out of one of the clinic’s buildings. “If an access line is disrupted in an excavation accident, let’s say, the location isn’t cut off from the network,” said Stanaback. “Traffic simply goes out the other way.” units that address businesses’ most critical operations and assets, including call centers,mainframes, operating systems, storage systems, PCs and local area networks. Summit Medical Group also set up a disaster recovery center in a separate facility a few miles from their main campus, connected to all other sites by their fiber network. This Network Attached Storage (NAS) site provides literally terabytes of storage capacity to duplicate all key files, images, and data. It allows for almost instant fail-over for their main patient care systems over their metro network. “If our main servers were ever unavailable for some reason,” said Stanaback, “we can automatically switch to our back-ups with virtually no loss to our physicians or their patients.” That assurance allows the group to focus on what’s most important: Providing the highest possible level of care to its patients.
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