ensuring business continuity enterprise recovery service

Point of View Q&A: Critical Steps in Ensuring Business Continuity Planning and preparation are essential to ensuring your company can deal with disaster or other disruptive events. But actually Q: Having a tested, up-to-date business continuity plan makes an organization better prepared for disaster. But what about implementing the tools and technologies that keep your business going presents another set of challenges. Shortage of staff, tight the specifics of actually dealing with disaster once it strikes? A: A well-prepared organization clearly stands to fare better in a real budgets and other constraints can sometimes prevent even the best- intentioned companies from putting the appropriate pieces in place. emergency than organizations that haven’t planned at all. Still, the concrete challenges of keeping employees connected and the Meanwhile, the consequences of certain disasters could be just too big for a single organization to handle on its own. business in operation can pose special demands. Enterprise Recovery Service (ERS) offers a full portfolio of subscription-based Consult this quick Q&A to learn the steps your company should take to ensure continuity – and to find out how can help with everything disaster recovery services for systems and user work locations to help companies deal with any unplanned event impacting their profitability. from preparation and collaboration, to storage and security. It makes use of ’s expertise in networking, computing, data mirroring and IT infrastructures, and is built on a well-established Q: Obviously, it’s important to build, test and refine a business continuity plan. But some companies might simply not have presence that includes metro-area networking (MAN) availability and data-center and recovery facilities in major markets. From recovery of the resources to do it by themselves. What steps can they take to get this critical initiative started? distributed and legacy systems, to provision of alternate workspace, to rapid deployment of mobile recovery units featuring full support for A: True, there are companies that might find business continuity planning to be too big a job, especially when the day-to-day demands multiple platforms and communications applications, ERS is a comprehensive portfolio of cost-effective alternatives to in-house approaches. of simply running the business are mounting. But believes that business continuity planning is too important to sacrifice to other initiatives. That’s where its Business Continuity Professional Services can help. makes available certified business continuity Q: During a disaster that restricts travel, what can companies do to provide employees and customers with alternatives to professionals and experts to help quantify risk and identify business requirements, develop appropriate strategies, put benchmarking face-to-face meetings and to maintain critical communications? A: Collaboration and conferencing solutions are proving themselves as programs into place, conduct testing and generally assist customers every step of the way as they go about the important job of building a valuable tools in ensuring continued communications and operations during disaster. can help organizations make the most of such business continuity plan. And even after the plan is in place, can help modify it to reflect the inevitable changes in an organization’s alternatives with its “reservationless” voice and Web conferencing services, which can be set up in advance and used daily by any business requirements. employee. But these services offer more than a way for employees to communicate for the purposes of their jobs; they can also be used for communicating critical disaster-related information. offers an added layer of protection with its Corporate Crisis Management Service, which gives companies the option to reserve ports on a separate network platform and priority access for executive-level communications – so that key business decision-makers can keep in touch. Q: These days, some of the potential disasters seem particularly dangerous. What can companies do to recover from events that might pose a threat to their personnel or Q: Companies have made progress in detecting and stopping the kind of security attacks that can bring down business operations. But what options do they have for protecting themselves against the emerging security threats that could serious damage to their facilities? A: The threat of pandemic, terrorist attack or other widely disruptive event has forced companies to think about situations they might not impact business? A: Even though organizations have learned how to better recognize and even deal with worms, viruses and other threats, there’s no have had to before. After all, keeping the business running means more than making sure that systems are still in operation; it also question that security remains a critical concern when it comes to planning for business continuity. Given the potential of today’s top means planning for the safety and availability of employees. ’s Network Disaster Recovery Service includes special operations teams threats, companies need to embrace a strategy of prediction and prevention. That’s where ’s Internet Protect® comes in. trained in first aid and the handling of hazardous materials. It also brings expertise in providing or restoring HVAC (heating/ventilation/air conditioning) infrastructure and in provisioning and setting up alternate communications networks via satellite links. Internet Protect® uses the IP backbone as proxy for general Internet traffic to examine more than 2.5 petabytes of the data in real-time. Using the Web-based information security portal, notifies customers regarding any malicious activity it spots and Q: What about the need to address networked storage and backup? What can organizations do to ensure that these recommends the immediate actions they can take to protect their networks. An additional option is the DDoS Defense Service, which critical IT components are covered? A: As always, begin by identifying and quantifying the risks to these assets, as well the potential costs of recovery and repair. But for aids in detecting and stopping the distributed denial of service attacks that can bring down your systems. As part of Internet Protect®, organizations that need extra help, offers its StorageConnectSM Service. StorageConnectSM helps companies extend remote replication, also provides a 24/7 video Webcast featuring critical security news and information, so that you can stay one step ahead of the threats – backup and storage-area network (SAN) solutions between corporate locations or Internet Data Centers, over any distance, regardless and take the necessary steps to maintain the continuity of your business operations. of bandwidth or storage protocol. Q: Where can I get more information about ’s portfolio of services for helping companies ensure business continuity? Of course, continuity of mission-critical business operations is the biggest of the benefits. But StorageConnectSM gives companies the A: offers a variety of resources that can help companies with their business continuity efforts. confidence they’ll remain in compliance with industry and government regulatory standards as well, and its performance is backed up by some of the best service level agreements (SLAs) in the business. For an in-depth look at all of ’s Business Continuity Services, visit: Q: For many organizations, the volume of critical business data being generated around the clock impacts business continuity preparedness. What options do these companies have for addressing this issue? For an examination of the importance of business continuity planning, download ’s Business Continuity Preparedness Handbook: A: Companies need fast, efficient and automated data backup, but purchasing, installing and maintaining an expensive solution is not always an option. To ensure they meet their business continuity needs cost-effectively, organizations can deploy ’s Remote VaultSM _handbook&segment=ent_biz Service. Remote Vault lets companies back up data from servers, PCs or laptops to a secure off-site storage facility via a broadband Or visit the Network Exchange Business Continuity page: Internet connection. It allows hourly, daily, weekly or on-demand automated backups, permits easy restores without IT assistance and runs backups in the background so that there is no impact on performance. It all adds up to rapid and easy data recovery, either to an alternate corporate location or to a disaster recovery facility.
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